Repair Job Management
- Create a repair job with customer details, device information and the reported problem
- Add the estimate and job notes
- Update the status until delivery
Mobile Repair Shop Management Software
Manage mobile repair jobs, customer records, technician assignments and repair status in one place. Give customers a private link to check their device repair progress.
Start your 14-day free trial. No credit card required to start. Basic ₹199/month · Pro ₹499/month · Business ₹1,499/month
fixroo · Dashboard
Today
Today’s repairs
Active
18
Ready
5
Received today
7
Pending pay
4
Open jobs
-
in repair
JOB-24018
Pixel 8 · Charging port · Arun
-
ready
JOB-24017
iPhone 13 · Screen · Priya
-
diagnosis
JOB-24016
Redmi Note · Battery · Arun
Managing a mobile repair shop involves more than fixing devices
When several devices are under repair, customer details, technician assignments, repair status and pending work are easy to lose track of. Fixroo keeps those records in one place so you can find them while you run the shop.
Paper job cards
Unassigned devices
Status kept in chat
Repeated status calls
No shared job record
Parts notes on paper
Features to manage your mobile repair shop
Record the repair, the customer and the technician, then share a private link so the customer can check progress.
Customer Management
- Store customer contact details
- See previous repairs on return visits
Technician Management
- Assign each repair to a technician
- See who is responsible for the device
- Technician logins are limited by the plan
Customer Repair Tracking
- Private tracking link and QR code
- Status, estimate and amount due
- No customer login or internal notes
Photos, parts, messages and shop records
These tools sit alongside repair jobs. Inventory, sales and extra SMS choices depend on the plan.
Job Photos
Attach device photos to a repair for diagnosis, repair and handoff.
Inventory
On Pro and Business, manage spare parts, purchases and stock used on jobs. Basic does not include inventory.
Sales
On Pro and Business, record counter sales and shop expenses. Basic does not include sales.
SMS Updates
When customer SMS is on, job created and ready for pickup are on by default and include the private repair link. Other job events stay off until a Pro or Business shop turns them on. Each plan has a monthly SMS allowance.
Repair Dashboard
See open jobs, devices ready for pickup, payments still due and jobs received today.
Subscription Billing
After the trial, choose a monthly or annual plan from Billing. You can cancel the next renewal from the same page.
Manage repair jobs from intake to delivery
These are the steps at the counter. On the private tracking page, customers see Received, Checking, Repairing, Testing and Ready to collect.
-
01
RECEIVE
Record customer details, device information and the reported problem.
-
02
DIAGNOSE
Record your findings, prepare the estimate and decide what repair is needed.
-
03
REPAIR
Assign the job to a technician and update its status as the work progresses.
-
04
SHARE
Share the private tracking link, and send SMS updates when the shop has them turned on.
-
05
DELIVER
Complete the quality check, record the payment and return the device to the customer.
Get started with Fixroo in three steps
Your 14-day trial includes Pro features. Multiple branches stay on the Business plan.
-
01
Create your account
Register an owner account and start the free trial.
-
02
Set up your shop
Add your shop details, logo, and GSTIN if you have one.
-
03
Start managing repairs
Create jobs, assign technicians, update repair status and share tracking links.
About the founder
Built from real mobile repair shop experience
Syed Idrees
Founder
I built Fixroo from the repair counter at Noon Computers in Vellore. Devices arrive through the day, technicians work on different jobs, and customers want to know when a phone will be ready. Notebooks and chat threads were not enough to keep those records straight.
Fixroo keeps the job, the customer, the technician, the photos, the private repair link and SMS updates together, from the time a device comes in until it is returned.
Use Fixroo at the counter or on a phone
The shop uses Fixroo in a browser, with no app to install. Customers open the private repair link and do not need an account.
Browser
Open Fixroo in the browser on the shop computer.
Phone
Open Fixroo, or a customer tracking link, on a phone away from the counter.
Simple pricing for growing repair centres
Start with a 14-day trial that includes Pro features. It does not become a paid plan on its own. Then pick the plan that fits your shop.
Basic
For individual repair shops managing jobs and customers.
₹199 / month
₹1,990 / year · 12 months for the price of 10
- Jobs, customers, and technicians
- Private customer repair portal and photos
- Owner login
- 1 technician login
- 100 customer SMS / month
- Inventory, not included
- Sales and shop expenses, not included
Start 14-day trial
Then ₹199/month, or ₹1,990/year, if you continue.
Pro
For repair shops that need inventory, sales and a manager login.
₹499 / month
₹4,990 / year · 12 months for the price of 10
- Jobs, customers, and technicians
- Private customer repair portal and photos
- Owner login
- 1 manager login
- 5 technician logins
- 1,000 customer SMS / month
- Inventory, purchases, and stock on jobs
- Sales and shop expenses
Start 14-day trial
Then ₹499/month, or ₹4,990/year, if you continue.
Business
For repair businesses managing multiple branches.
₹1,499 / month
₹14,990 / year · 12 months for the price of 10
- Jobs, customers, and technicians
- Private customer repair portal and photos
- Owner login
- Up to 10 branches
- 10 manager logins, 1 per branch
- 50 technician logins
- 5,000 customer SMS / month, shared across branches
- Inventory, purchases, and stock on jobs
- Sales and shop expenses
Start 14-day trial
Then ₹1,499/month, or ₹14,990/year, if you continue.
Listed prices are the subscription amounts in INR. Fixroo does not add GST to them. The amount due is shown before you pay.
Upgrades start after payment and are charged for the days left in the current period. Downgrades, and switches between monthly and annual billing, start at the next renewal. You can cancel the next renewal at any time. If a renewal payment fails, access stays open for 3 days. Billing notices go to the owner email.
If the trial ends without a subscription, the desk locks and records stay for 30 days.
Product tour
See Fixroo in action
This sample shows the private page a customer opens to check repair progress. It is not live shop data.
- Device, repair and current status
- Progress stages from received to ready
- Job number is shown. Internal notes are not.
Your repair centre
Customer tracking · Demo UI
Device
Pixel 8
Charging port repair
Being repaired
Sample status
- Received
- Checking
- Repairing
- Testing
- Ready to collect
Private link · Job number shown · No internal notes
Questions, answered
Straight answers based on how Fixroo works today.
It is software for running a mobile phone repair business. Shops use it to record repair jobs, customer details, technician assignments and repair status, instead of keeping that information in notebooks and separate chats.
Fixroo is mobile repair shop management software for phone and electronics repair shops. It keeps repair jobs, customers, technicians, job photos, private repair links and SMS updates in one place.
Owners and staff at mobile phone repair shops, smartphone service centres and electronics repair businesses. A shop with more than one location uses the Business plan.
Yes. Create a repair job, record the device and the reported problem, add an estimate and notes, assign a technician, and update the status until the device is delivered.
Yes. New shops get a 14-day free trial. Features and limits during the trial are set by Fixroo (Business multi-branch tools are usually off). You create an owner account and set up the shop. No credit card is required to start.
When the 14-day trial ends without a paid subscription, Fixroo locks until you subscribe. Records stay for 30 days, and you can choose Basic, Pro or Business during that time.
Yes. The owner adds technician logins. Basic includes 1 technician login. Pro includes 5 technician logins and 1 manager login (1 per branch). Business includes 50 technician logins and 10 manager logins (1 per branch).
Yes, on the Business plan. Add up to 10 branches, switch between them, see business-wide reports, and check stock held at your other branches. Each branch keeps its own jobs, customers and inventory.
Yes. Each job has a private tracking link and QR code. Customers open it on their phone to see status, the estimate, the amount due and pickup details. They do not get a login, and internal notes stay off that page.
Inventory, purchases and parts used on jobs are included on Pro and Business. Basic does not include inventory. On Business, each branch keeps its own stock, and you can check stock held at your other branches.
Customer SMS is part of every plan, and messages send only when it is turned on. The default texts are the private repair link when a job is created and when it is ready for pickup. Basic includes 100 SMS per month and cannot change those events. Pro and Business can choose which job events send an SMS. Pro includes 1000 SMS per month. Business includes 5000 SMS per month, shared by every branch.
Basic is ₹199 per month or ₹1,990 per year. Pro is ₹499 per month or ₹4,990 per year and Business is ₹1,499 per month or ₹14,990 per year. Annual billing is 12 months of service for the price of 10 monthly payments. The prices shown are the subscription amounts in INR. Fixroo does not add GST to them, and the amount due is shown before you pay.
No. The listed prices are the subscription amounts in INR, and Fixroo does not add GST to them. The amount due is shown before you pay. GST on a shop’s repair bills and counter sales is separate. A shop with a GSTIN can turn that on for its own bills.
Yes. An annual subscription is 12 months of service for the price of 10 monthly payments, and it renews every 12 months unless you cancel. Switching between monthly and annual billing takes effect at the next renewal.
Yes. From Billing you can move to a larger plan after the payment is confirmed. The charge is the price difference for the days left in the current period. The renewal date does not move, and the next renewal is the full price of the new plan.
A downgrade starts at the next renewal. The current plan stays until then. There is no refund for the unused time, and existing customers, jobs and other records are not deleted because of the downgrade. A Business shop moving to a smaller plan has to choose which branch stays active and close the others first.
Yes. From Billing you can cancel the next renewal at any time. Cancellation stops the next charge and does not refund the current period. The shop stays open until the paid period ends. If a renewal payment fails, access stays open for 3 days so you can pay again. A one-month payment does not renew.
The first successful subscription payment can be refunded automatically from Billing within 7 calendar days of the payment date. Desk access ends when the refund is issued. Renewal payments are not refunded. Details are on the refund policy page.
Start your 14-day free trial
Create an owner account and manage repair jobs, customers and technicians in Fixroo. No credit card is required to start. The trial does not become a paid plan on its own. If it ends without a subscription, the desk locks and records stay for 30 days.